ViewSonic has announced a 4 year warranty upgrade and advanced pixel policy for all its commercial monitors to match the PC refresh cycles of its business customers. Gartner estimates that for large businesses, the PC refresh rate is three to four years and for desktop systems, it may be as long as five years. Mika Kitagawa, a Gartner analyst, said the refresh rate is extending, in part, because the technology is getting more reliable and the failure rates are declining. David Daoud, an IDC analyst, said the business and consumer refresh rate has been three and a half to four years. Typically, vendors only offer 3 or even 2 years warranty on their monitors which does not match the refresh cycle of their customers.
“ViewSonic aims to offer best product performance and guarantee for business users. We are so confident in our product quality that we are extending commercial monitor warranty to 4 years with better than ISO standard pixel policy to give our commercial customers peace of mind and the best return on their investment” said Claire Chuang, Product Manager for ViewSonic Europe.